Projctum Service & support

Product Support and Service Agreements

Projctum Service & support

PRODUCT SUPPORT AND SERVICE AGREEMENTS

We offer a solid suite of service offerings to provide continuous and beneficial support, whilst leaving you with a feeling of safety, stability, transparency and quality.

Two types of support

At Projectum we offer two types of support for our customers.

When acquiring a licensed Projectum product with a monthly subscription, you are automatically serviced through a Basic Product Support setup. When extensive product support and development is needed, we offer an Advanced Product Support setup.

For larger implementations, where our consulting services are necessary, want to assist you in a seamless transition when going into operations and after going live. In this case, we offer a Service Agreement.

CONSULTING.

CONFIGURATION.

TRAINING.

Need help on a technical issues?

Do you need help with our products or are you experiencing other technical issues? Submit this form with a specification of your request and our Support team will make sure to reach out to you to find a solution.

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