Hempel R&D is a +350-person organization with a large number of people working with R&D across different projects and disciplines. This scales from product development, to customer support, maintenance of the existing product portfolio, cost profile management, providing support to factories and more. The complexity level of Hempel R&D is therefore much bigger than solely, new product development.
As a consequence, it has been difficult for management to look across the group and get a clear understanding of where time is invested, both in terms of projects and activities. Previously, Hempel had tried to run surveys and ask their employees at specific points in time, where they spend their time. And although useful, the results would only at best deliver a snapshot in time, and thus wasn’t satisfying enough.
This fed into a growing need and interest in becoming able to manage the resource spent in a better way – ultimately enabling better resource allocation decisions. A number of sites were already testing out time registration and Hempel R&D, therefore, took the opportunity to dive into this project, both to deliver a more unified and better experience for the employees and to provide managers with more insight and better visibility into where resources were being invested.